This FAQ addresses issues that various course participants have run into in working with the Montessori Assistant Toolkit course. If you do not find the answer to your question here, please contact us at firstname.lastname@example.org for further assistance. Please include the type and version of operating system you are using (Mac OSx El Capitan or Sierra OR Windows Vista 7, 8, or 10) and the browser (Internet Explorer, Chrome, Firefox, Safari, etc) when reporting your issue. This information can be helpful in trying to address the problem you are having.
Now that I have made my purchase, how do I access and start the course?
To access and begin the course, go to the login page at ClassrooMechanics.com.
Login with the username or email address and password that you created when you purchased the course. This will take you to your profile page where you should see the course you purchased listed. Click on the course name, which will take you to the main course page. Proceed to the Course Content section and click on the first lesson.
If you received a pair of emails about an account and password being created for you, these emails included login information that you should use when logging in.
I can no longer access the web page I received after my purchase to download the course files and bonus materials. What do I do?
All the files are available for download on the First Lesson of the courses and workshops. Log in and go to the first lesson of the course to find the download links.
I can’t advance to the next lesson and have tried several things to resolve the issue with no luck. What’s wrong?
I have worked with several people on this issue, and it seems that if you tried to access a course page without being logged in, a non-functional version of the course pages can get put in your browser cache. This will continue to reload despite your being logged in later. There is an easy fix. You will need to reload/refresh the page when you are logged in, and it should work correctly after that. If you are not familiar with refreshing/reloading a web page, look for the circular arrow button on your browser that looks like this:
If this still does not work, let me know what operating system you are using: Mac or Windows, and what version (e.g. mac osx (el capitan or Sierra, etc) or windows vista, 7, 8 or 10), and what browser: IE, Firefox, Chrome, Safari, etc.) and I will try and figure out what is happening.
Do you have any recommendations for when lead teachers should take the Supporting Assistants Workshop that is included as a bonus with my Assistant Toolkit purchase?
Regarding lead teachers and the Supporting Assistants Workshop, it is a stand-alone course and can be taken whether or not there is an assistant taking the Toolkit. It is a collection of best practices and concepts that Tammy observed being helpful in teacher’s interactions and relationship with their assistant. If the lessons are applied, the workshop can result in better classroom dynamics and smoother operations.
Does the lead teacher in the Assistant’s classroom need to have access to the Toolkit course content to help the Assistant?
As regards the teacher’s involvement with the content of the Assistant Toolkit, there are instructions embedded in the course for the assistant to discuss various aspects of the training with the lead teacher to better understand how their school and teacher apply the Montessori method and manage the classroom. These are intended to facilitate the assistant’s seeking guidance from the lead teacher so they can be of better support in their specific classroom.
I have completed the course, how do I print my certificate?
To print the course completion certificate, login to your account to be taken to the dashboard. In the Registered Courses list, you will see the course name and over to the right of it is a column that says certificate with a ribbon icon for the course you just completed. Click this ribbon icon to open a window with your certificate. The ribbon icon looks like this.
Note: If your full name was not given at the time the account was created, it will not appear on the certificate. Email us at email@example.com requesting that your full name be entered and we can update your account so that the certificate will have your full name.
Q: My full name does not appear on my certificate. What can I do?
A: If your full name was not given at the time the account was created, it will not appear on the certificate. Email us at firstname.lastname@example.org requesting that your full name be entered and we can update your account so that the certificate will have your full name.